CATO is driven by a passionate group of volunteers who donate their time and ideas to advocate for an industry that is diverse, complex and has a foothold in virtually every community across Canada.
Welcome to CATO
CATO’s members include organizations offering tour programs and travel packages originating from Canada to international destinations as well as inbound to Canada, intra-Canada and trans-border.
A recent Economic Impact Analysis, commissioned by CATO and undertaken by BDO, noted that in 2019 the direct economic impact of CATO members amounted to more than four billion dollars in earned revenue, hundreds of millions of dollars in taxes paid and more than four thousand full-time employees across Canada.
We take a very human approach to issues and challenges – we listen – we discuss – we work together and with all parties involved – we strive for consensus.
This can only be done through trusted partnerships. We work on members’ behalf on building these trusted partnerships day in and day out so when an issue or challenge arises we’re not faced with the impossible task of building Rome in a day.
We seek to make our industry better, more responsible and rise to new heights for the benefit of all – our members, employees, travellers and people and communities we serve here in Canada and around the world. Whether the challenge is taking on employment equity, sustainability, climate change or any other shared responsibility; we help ourselves most by helping others more. We are stronger together. That, above all is the raison d’être of CATO.
What We Do
The Six Pillars That Shape CATO Roles
We speak with one voice by and for all members
We are the collective voice of the travel industry and speak up on issues that matter to our members, key stakeholders, and partners. We put our best foot forward and raise awareness on what matters most, whether that’s lobbying with the government, drafting new legislation, or fighting for the implementation of responsible and sustainable tourism practices.
The strength of our voice is in our numbers
CATO shares, collects and curates data on behalf of its members and the industry. CATO’s most recent Economic Impact Assessment (pub. 2021) reported members generated more than $7 billion dollars in revenue, employed more than 4,700 full-time employees, 73% of whom were women, and contributed over a billion dollars in federal and provincial taxes.
We build strength through unity
There’s strength in unity. CATO leads the charge on open discussions, emphasizes the underlying importance of collaboration and peer-to-peer networking, and strives to create an environment in which all members feel valued and heard, regardless of brand, size of company or notoriety.
Industry Think Tank
CATO provides a secure environment and platform to facilitate discussions on industry or regulatory issues by providing uninhibited and unlimited access to real-time discussions. Topics and forums are either presented to members or curated by members.
Exclusive access to knowledge experts
CATO provides a series of engaging seminars, lectures, and presentations to its members and actively facilitates new learning opportunities whenever possible. We believe in keeping our members well-informed and up-to-date on the most pressing industry issues.
CATO is committed to developing and enhancing the synchronization of members on issues of shared concern and common good. Such issues may be as straightforward as ensuring a level playing field to intricate best practices for environmental, social and corporate governance (ESG).
And What CATO Believes In
We represent all tour operators big or small, niche or mass, and anyone in between.
We wish to reflect and represent the make-up and diversity of our industry
We are removing historical and financial barriers, enabling more members to join
Every voice matters! We foster a fair, respectful, transparent and open environment
We seek to make our industry better, more responsible and rise to new heights
Stronger together: we work as team leveraging our members diverse expertise
CATO is driven by a passionate group of industry leaders and volunteers who donate their time and ideas to advocate for an industry that is diverse and resilient, and provides a fair and level playing field for all parties involved.
Brett started his career in travel more than 30 years ago. Apart from his current position as General Manager, International Operations for Collette, he has always been an advocate for the industry and served more than 5 years for the TICO Board. Since 2019 he holds the chair position for CATO which continues to transform under Brett’s leadership, most notably in advocating for government support throughout the pandemic, unveiling new branding, mission and a more enhanced, progressive mandate.
CATO Vice Chair
David is the Managing Director for G Adventures in Canada and is also the Global VP for Sales and Customer Operations. As an MBA graduate, he has almost 30 years’ experience in business strategy across retail, travel retail and travel wholesale backgrounds. David is a passionate supporter of driving positive change within the industry, including helping businesses, agents and customers to do more to support community tourism and sustainability.
Richard is the Controller for The Travel Corporation (Canada) (TTC). He has more than 30 years of progressive accounting experience, including financial reporting, audit, budgeting, payroll, general accounting and insurance. Apart from his work with CATO, Richard volunteered for many years on the TICO board, as Chair of TICO’s Audit, Technology & Risk Management Committee and also the Business Strategy Committee.
CATO-appointed member for TICO
Joanne has had a successful career in the Canadian travel industry with more than 35 years of experience working for tour operators including well-known companies such as Skylark, Paramount Holidays, Red Seal Tours and presently the Sunwing Travel Group. Joanne has been a CATO appointed member of TICO’s Board for several years.
CATO-appointed member for TICO
Nicole’s 28-year career in the travel industry includes roles in a variety of sectors including retail, wholesale and cruise. In her current role as Commercial Director for Transat, Nicole manages commercial agreements and leads the sales team in Ontario, Atlantic and Western Canada. Nicole has been a CATO appointed member of TICO’s Board for 4 years and is currently the chair of the Regulatory and Business Strategy Committee.